FAQ

After you’ve made your purchase: 1. Our fitters, with a combined experience of over a decade, will check your order to ensure your measurements loo...

If you were to order a pair of trousers now and an outerwear or a jacket a month later, the colour of both items can vary slightly as they are cut ...

Updated on October 31 2025If you'd like to know a estimate of the tariffs for your order, please email us at contact@collaro.co or drop us a messag...

For your first order, we will work with either the inseam or outseam measurement depending on which measurement you provide us with. From your seco...

Updated on 18 August 2025We're happy to work on wide-legged trousers or custom clothes for customers with a much bigger build, though there will be...

Yes, we have 2 options if you'd like to order a pack of 5 fabric swatch:a. Expedited delivery option with tracking (SGD25/USD20/EUR17/GBP15) : Swat...

Yes*, and here's how the process works:1. Simply create a size profile without any measurement values by using the "Measure" method where possible ...

You cannot make payment in a currency that's different from the currency used in the country of your delivery address.

We can change the delivery address for you if you reach out to us within a reasonable timeframe after your order is placed. If extra charges apply ...

Shirt- For our shirts, we recommend hand wash- If you have to, machine wash using the cold/delicate/hand wash cycle with the lowest temperature set...

Fit Questions How do Collaro’s trousers fit? Our trousers are generally mid to high rise, which means they are meant to be worn slightly higher on ...

We do not allow for any changes after your ordered is processed by our team, as it will impact both the production and the final quality control ch...