FAQ

a. As all our products are custom-made to your personalised fit and styles, we do not accept returns or exchanges. b. If you are trying us for the ...

We run a final check to make sure the specifications are what you've requested for before sending it out to you. If you've received an item that is...

At the checkout page, prices are shown and charged in the currency of your destination country. You cannot choose a different currency for payment....

When your order is ready for shipping, you will receive an email with the tracking details.

For Singapore customers, enjoy free delivery for all orders. Delivery takes about 2-3 working days from the time your order is dispatched, and if y...

Countries we do not ship toWe currently ship to most countries around the world using Fedex and DHL services, except for India, Indonesia, Pakistan...

Size Creation1. Fill in the questionnaire here depending on the product category, and we will help you create a size profile:- Trousers - Shirt/Pol...

While we do not offer other designs and fabrics beyond what you see on the website, you can reach out to us at contact@collaro.co to share your req...

Generally, our fabrics shrink about 1-2% after dry cleaning or hand washing (where applicable). At Collaro, we will add in shrinkage allowance (whe...

We keep detailed records of your measurements, which ensures that you will always be able to achieve a consistent fit for all your orders.If you di...

Across the different product categories, these are the lead time we require to craft your products: Shirts - 3.5 to 4 weeks Polos, Shorts & Tr...

For sure! We have shirts, polo shirts, trousers, shorts, outerwears and jackets available on our webstore.  You'll be able to customise your styles...