FAQ

When your order is ready for shipping, you will receive an email with the tracking details.

For Singapore customers, enjoy free delivery for all orders. Delivery takes about 3-5 working days from the time your order is dispatched, and if y...

We currently ship to most countries around the world using Fedex and DHL services, except for Russia and a few other countries that our courier par...

Of course! Reach out to us via the live chat (bottom right corner) or email us at contact@collaro.co. If you have received your order and would lik...

While we do not offer other designs and fabrics beyond what you see on the website, you can reach out to us at contact@collaro.co to share your req...

Generally, our fabrics shrink about 1-2% after dry cleaning or hand washing (where applicable). At Collaro, we will add in shrinkage allowance (whe...

We keep detailed records of your measurements, which ensures that you will always be able to achieve a consistent fit for all your orders.If you di...

Across the different product categories, these are the lead time we require to craft your products: Shirts, Polos, Shorts & Trousers - 3.5 to ...

For sure! We have shirts, polo shirts, trousers, shorts, outerwears and jackets available on our webstore.  You'll be able to customise your styles...

Trying us for the first time? You can consider adding a Trial Shirt/ Trial Trousers/ Basted Trial Jacket to test and refine your fit.Add on a Tria...